• CREDAI Bengal was formed with the Objective to protect consumer interests as early as the late eighties
  • A Grievance Cell was created where consumers who purchased properties from CREDAI Bengal members could register complaints and seek a timely solution through its mediation committee
  • A self-regulation mechanism was implemented through compulsory adoption of the Code-of-Conduct
  • CREDAI Bengal imposes voluntary penalization in the event of delayed home delivery
  • Consumer Protection Initiatives and Conduct Codes are implemented and monitored
  • The CREDAI Bengal logo is used with permission by CREDAI Bengal members, after the project is monitored and is a symbolic gesture to consumers for trusting that project